Terms and Conditions

Effective Date: September 15, 2026

Last Updated: September 15, 2026

Welcome to the Burlington Dental website, https://www.burlingtondental.com/ (the “Website”).

The Website is operated by Burlington Dental / Lihsih Tang DMD PLLC (“Burlington Dental,”“we,” “us,” or “our”).

By accessing or using the Website, you agree to these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use the Website.

1. Website Purpose

The Website provides general information about Burlington Dental, our dental professionals, services, office, and patient resources.

The information provided through the Website is intended for general informational and educational purposes only. It is not intended to provide a diagnosis, treatment recommendation, or individualized medical or dental advice.

Information on the Website should not be used as a substitute for professional dental or medical advice, examination, diagnosis, or treatment.

2. No Doctor-Patient Relationship Through Website Use

Accessing or using this Website, submitting a general inquiry, communicating through a Website form, or reading information on the Website does not by itself establish a dentist-patient relationship.

A dentist-patient relationship is established only in accordance with applicable law and Burlington Dental's policies and procedures.

If you have a dental emergency, do not rely solely on information provided through this Website.

Contact our office or seek appropriate emergency medical or dental care.

3. Do Not Submit Sensitive Health Information

Unless specifically instructed to use a secure service intended for protected health information, you should not submit confidential medical or dental information through Website contact forms, ordinary email, or other unsecured electronic communications.

The Website contact page specifically instructs visitors not to submit protected health information.

If you need to discuss confidential health information, please contact Burlington Dental directly through an appropriate communication channel.

4. Appointment Requests

The Website may allow you to request or initiate an appointment.

Submitting an appointment request does not necessarily mean that an appointment has been scheduled or confirmed. An appointment is considered confirmed only when Burlington Dental or its authorized scheduling provider confirms the appointment.

Appointment availability is subject to change.

Additional appointment, cancellation, missed-appointment, financial, and patient policies may apply to patients receiving care at Burlington Dental.

5. Medical and Dental Information

Dental conditions, treatment recommendations, results, risks, and outcomes vary from person to person.

Information concerning procedures, services, technology, expected results, costs, financing, insurance, or treatment options presented on the Website is general information and may not apply to your individual circumstances.

Only a qualified dental professional who has evaluated you can determine whether a particular treatment is appropriate for you.

6. Insurance and Pricing Information

Information concerning dental insurance, payment options, financing, membership plans, discounts, or treatment costs is provided for general informational purposes.

Insurance benefits and coverage are determined by the applicable insurance plan and insurance carrier. Burlington Dental does not guarantee that a particular service will be covered by your insurance.

Actual treatment costs may vary depending on your individual treatment needs.

Patients remain responsible for charges in accordance with applicable Burlington Dental financial policies and agreements.

7. Intellectual Property

Unless otherwise stated, the Website and its contents, including text, graphics, photographs, logos, designs, page layouts, videos, and other materials, are owned by or licensed to Burlington

Dental and are protected by applicable intellectual property laws.

You may view and use the Website for your personal, non-commercial purposes.

You may not reproduce, modify, distribute, publicly display, sell, license, or otherwise exploit

Website content without our prior written permission, except as permitted by applicable law.

8. Third-Party Websites and Services

The Website may contain links to third-party websites or services, including appointment scheduling, payment, financing, mapping, social media, insurance, or other services.

These third-party websites and services are not controlled by Burlington Dental. We are not responsible for their content, availability, privacy practices, security, terms, or performance.

Your use of third-party websites and services is subject to the terms and policies established by those third parties.

9. Website Availability

We make reasonable efforts to maintain the Website, but we do not guarantee that it will always be available, uninterrupted, secure, or error-free.

We may modify, suspend, discontinue, or restrict access to any portion of the Website at any time without notice.

10. Accuracy of Information

We strive to provide accurate and current information on the Website. However, information may occasionally contain errors, omissions, outdated information, or typographical mistakes.

We reserve the right to correct, update, or change Website content at any time.

The existence of information on the Website does not constitute a guarantee that a particular service, provider, treatment, technology, financing option, insurance arrangement, or other offering will remain available.

11. User Conduct

When using the Website, you agree not to:

  • Use the Website for an unlawful purpose.

  • Attempt to gain unauthorized access to the Website or its systems.

  • Interfere with the operation or security of the Website.

  • Introduce malicious code, viruses, or other harmful material.

  • Impersonate another person or entity.

  • Use automated systems to improperly access or collect Website content.

  • Submit false, misleading, or fraudulent information.

  • Use the Website in a manner that could damage Burlington Dental or another person's

  • rights, property, privacy, or security.

12. Disclaimers

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

Burlington Dental makes no warranties, express or implied, concerning the Website or its content, including warranties of accuracy, availability, merchantability, fitness for a particular purpose, or non-infringement, except where such warranties cannot lawfully be excluded.

Nothing in these Terms is intended to exclude or limit any right or protection that cannot legally be excluded or limited.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Burlington Dental and its dentists, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of, or inability to use, the Website.

This provision does not limit liability where such limitation is prohibited by applicable law, including liability that cannot legally be waived or limited.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Burlington Dental and its owners, dentists, employees, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising out of your unlawful use of the Website, violation of these Terms, or violation of another person's rights.

15. Privacy

Your use of the Website is also subject to our Privacy Policy.

Information concerning your protected health information is governed by our HIPAA Notice of Privacy Practices and applicable law.

16. SMS/Text Messaging Terms

If you provide your mobile telephone number and consent to receive text messages from Burlington Dental, you agree to receive SMS messages from us concerning appointment reminders, scheduling and other administrative communications, customer care, and responses to conversations you initiate. Message frequency may vary. Message and data rates may apply.

Reply STOP to unsubscribe from future messages or HELP for assistance. Consent to receive text messages is not a condition of purchasing goods or services. Please review our Privacy Policy at https://www.burlingtondental.com/privacy-policy and these Terms and Conditions at https://www.burlingtondental.com/terms-and-conditions.

17. Changes to These Terms

We may revise these Terms from time to time.

Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.

18. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles, except to the extent federal law applies.

Any dispute concerning these Terms or the Website will be subject to the jurisdiction of the courts having appropriate jurisdiction in Massachusetts, unless applicable law requires otherwise.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with the Privacy Policy and any other policies expressly incorporated into them, constitute the agreement between you and Burlington Dental concerning your use of the Website, except where a separate written agreement or applicable law governs a particular matter.

21. Contact Information

Questions concerning these Terms may be directed to:

Burlington Dental
120 Cambridge Street, Suite 13
Burlington
MA 01803